Refund policy
We currently do not accept returns or exchanges on our products. Any inquiry will be handled on a case by case basis. We value your support and in the end we want every customer to be happy with their purchase. All of our handmade items are crafted with the highest standards and inspected by us before leaving our studio.
If you have any concerns about your item please email us at jenniebdesigns1@gmail.com. We appreciate your kindness and patience while we help you find a solution to your issue.
Jennie B Designs is not held responsible for:
- Mistakes made by shipping couriers
- Wrong addresses given by customers or PO box issues
- Damage to orders by postal service
- Stolen packages after delivery
- Items damaged accidentally after delivery or purchase